irene walker

Content Design Principal in England, United Kingdom

20 years of designing and delivering content that users trust

I specialise in content strategy that’s informed by user needs – whether it involves transactional content for an end-to-end agile government project or a content audit for a multinational company.

I'm currently in full-time employment with BT Group. Previously, as a consultant, my clients included HMRC, NHS Digital, Public Health England, and Defra. I’ve also presented on content strategy and accessibility at design conferences around the world.

Image credit: Paul Clarke for #dareconf

  • Work
    • BT Group
  • Education
    • BA - Information Science, Honours - English