Keisha M Jones Smith
Lead Helpdesk Analyst in New Bern, North Carolina
Welcome to my About Me Page.
Highly effective, quality-focused professional with 23 years of experience in Data Center Operations providing operational excellence. I earned my Bachelor's of Science Degree In Business Data Processing from Florida Memorial College. I completed the Executive Project Management Certificate Program at Florida Atlantic University.
Currently hold the position Lead Helpdesk Analyst at CarolinaEast Health System, the second largest employer in the city of New Bern, North Carolina.
I enjoy reading(currently reading You Are Enough by Mandy Hale), journaling, watching football(Go Cowboys!!!), watching basketball(Go Heat!!!) and keeping up with the latest in technology and project management.