Ayana Theresa

I have 15+ years of office management experience reporting to a CEO, President and other top executives; two years as a freelance Virtual Assistant. I am dedicated to helping you manage your day-to-day tasks so you can focus on what's important...BUILDING your business!

Employer Benefits

· Hiring a freelance contractor eliminates expenses connected to hiring new employees:

· Health/Dental/Vision Benefits and Retirement Plans

· Unemployment and Government Taxes

· Overtime Pay

Services

· Travel arrangements, and client/personal gift giving

· Reminder Services and Calendar Management

· Email and Contact Management

· Creating Engaging Website Content i.e. personal/professional bios, blog posts

· Online store management

· Document Creation (Microsoft Word and Excel)

· Organizational Consulting: office space, setting up filing system, relocation planning/packing, office automations

· General Bookkeeping: process and mail invoices and/or statements, bill paying (online/manual), collection calls manage QuickBooks online.

Privacy Policy

I will not share your information with any other entity; your personal information is only collected solely for the purpose of providing efficient service

Professional Skills

· Compassionate listener with excellent interpersonal skills

· Responsible, organized with exceptional attention to detail

· Patience and innate ability to defuse and restore peace in the presence of chaos

· Proficient time management skills; ability to prioritize tasks

· Takes pride in thinking outside of the box to resolve clients’ needs

· Handle confidential/sensitive information with absolute discretion

· Building and sustaining excellent client relations

· Clear and concise phone and email etiquette

Qualifications Summary

· Successful working in fast paced environments; thrives in a team setting and working independently.

· Proficient user of MS Office (Word, Excel, PowerPoint, and Outlook), accurate general bookkeeping, proficient use of Business English, and top-notch organizational credentials.

· Experience handling patient/client HIPPA information, insurance terminology and general patient care.

Professional and personal references available upon request.