Caroline Arnold

• An innovative, dedicated and energetic Information Service professional and currently building on 2 years of experience.
• A motivated self‐starter with experience in many customer relations roles, working with a diverse population, both in person and in an online environment.
• Skilled at relationship‐building with clients and across organisations and teams; exceptional interpersonal communication skills and the ability to work with difficult situations and provide a high level of service to clients.
• Adept at assessing needs, generating options, and implementing solutions in collaboration with clients and co-workers, with expertise in establishing rapport and building trust with people from a variety of backgrounds
• Posses easily transferable skills such as organisation, working within teams, writing skills as well as verbal communication skills and the ability to partner across departments to meet the needs of clients.
• Ability and interest in learning and incorporating new technology into my profession.
• Currently pursuing a Masters of Information Management and other impactful career‐related content.