Heidi Karlsson

Heidi Karlsson's global experience includes Cross-Cultural / Intercultural Competence training, advising, consulting, regional expertise for public/private sectors in the Australia/Asia/Middle East/Europe/Africa/The Americas.

A cultural SME advisor, consultant and trainer, Ms. Karlsson has a profound knowledge of different cultures, languages, regions and customs. She facilitates intercultural training programs that help government officials, business leaders, military and representatives from international organizations, non-governmental employees, journalists, health service providers, academic institutions and religious scholars with international relocation, expatriate orientation, intercultural negotiation, mediation, culture, environmental and gender issues in conflict resolution, counseling diverse cultures and peace building education. Heidi has worked and lived in Japan, England, Sweden, France, Mexico, and the Caribbean where she facilitated training programs throughout the regions and contributed research efforts to develop content for cross-cultural communication. With over 20 years of experience in intercultural communication, Ms. Karlsson launched her career as a Cultural Liaison for the Asia-Pacific Regional Bureau at UNESCO in Paris, France. Her assignments, archeological fieldwork and conservation treks have included travel to over 30 countries in Asia, North and Central America, Europe, and North Africa among other places.

Ms. Karlsson holds a Master’s degree in International Dispute Resolution and Conflict Management, Cultural and Environmental Studies from Southern Methodist University. She received her Bachelor’s degree in Political Science, School of Social Science from Michigan State University; and is certified in Advanced Negotiation and International Dispute Resolution by the Harvard Law School Program on Negotiation.