Serena Munroe
business analyst, operations analyst, and Student in Pittsburgh, Pennsylvania
I’m a Senior Business Analyst with 15+ years of experience optimizing operations and leading data-driven transformations across government, technology, and finance. Known for bridging the gap between technical teams and executive leadership, I’ve delivered high-impact initiatives, such as implementing enterprise permitting systems for Allegheny County and building analytics dashboards that improve decision-making.
As a member of the University of Pittsburgh Katz EMBA Class of 2027, I’m focused on developing strategic leadership skills to drive organizational change and create long-term value. I’m passionate about operational excellence, sustainability, and leveraging technology to solve complex challenges.