Jaime de la Torre de Ysasi-Ysasmendi
Madrid
Currently, Head of Operations for the hottest mobile startup. Fever aims to change the way people make plans by catering every experience to your personal tastes, while keeping you on the loop of what your friends are doing tonight.
Formerly, I worked a a Strategy Consultant for the Inter-American Development Bank, I launched Amazon in Spain and designed the 2.0 strategy for Grupo Vips in Spain.
Able to work equally in Spanish, English and French.
Obsessed about customers and quality. Living by the kaizen principles.
Specialties:
- Operations
- Project management
- Product management
- Data analysis
- Strategy
- Business modeling
- Process auditing
- Process improvement
- Benchmark analysis
- Team management
- Quality assurance
- Customer profiling
- Negotiation
- Purchasing
- Marketing
- Logistics
- Pricing
- Imports
- Communications
- Social Media
I have experience negotiating, closing complicated deals while keeping a "win/win" approach.
I have bias for action. Speed matters in business. Many decisions and actions are reversible and do not need extensive study, therefore I take calculated risks. I have strong business judgment and good instincts.
I am an owner. I think long term and don’t sacrifice long-term value for short-term results. I act on behalf of the entire company, beyond just my own team. I never say “that’s not my job”.
I start with the customer and work backwards. I work vigorously to earn and keep customer trust. Although I pay attention to competitors, I obsess over customers.
I operate at all levels, stay connected to the details and audit frequently. No task is beneath me.
I am obligated to respectfully challenge decisions when I disagree, even when doing so is uncomfortable or exhausting. I have conviction and I am tenacious. I do not compromise for the sake of social cohesion.
Once a decision is determined, I commit wholly. I focus on the key inputs for my business and deliver them with the right quality and in a timely fashion. Despite setbacks, I rise to the occasion and never settle.