A senior leader with 15 years of IT experience, Jay is the Systems Lead and an Iteration Manager at Australia Post Digital Mailbox (APDM).
Australia Post Digital MailBox is revolutionising the way Australian's receive and manage their mail online, and is also a key project in Australia Post's digital transformation.
Prior to joining APDM, Jay was the Development & Operations Manager at Lonely Planet, where he implemented a Service Improvement Program using a variety of different processes and methodologies such as ITIL, Agile, DevOps & Net Promoter.
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