Jessica Minghinelli

Transformational Leader and Director of Operations in Dublin, Ireland

I’m an Operational Excellence leader with 15+ years of experience and a track record of scaling teams and programs during times of high growth, with experience at global companies like Salesforce, Google, and Xerox. I specialise in building from the ground up — whether it’s processes, teams, or transformation strategies — and thrive in environments where operational excellence is a lever for broader strategic goals.

I’ve led global orgs through digital transformation, automation, and early AI adoption, with a leadership style grounded in trust, empowerment, and strong cross-functional collaboration. I’m now looking to connect with others who are passionate about scaling smart, human-centered operations.

Looking ahead, I see myself growing into a VP of Strategy & Operations, Chief of Staff, or COO-type role, where I can combine executional rigour with a strategic lens to scale what’s next.

  • Work
    • Salesforce
  • Education
    • COPC Customer Experience Performance Leader
    • Master's Degree Education Psychology