Jie Chen

Jie is the only one APAC engineer in Advanced Resolution Team (ART) in Oracle Global Support, concentrating on Oracle Agile PLM production.

Jie has been working on Oracle Agile Product Lifecycle Management for 8+ years and has the solid domain knowledge, including functional analysis, business design and expandability.

Jie has 12+ years of Software Development experience and experts in Java/JavaEE, Oracle Database, Weblogic, Security and Clustering technology, with strong technical skills in troubleshooting, performance diagnosis & tuning.

With these capabilities, Jie plays the most important role to service high level guidance to other colleagues as the mentor and leads to deliver the best quality support to customers, consulting and partners.

Jie is very customer-oriented and focus on customer care & success. He is one of the most trusted experts in Oracle internal, also wins the respect from Oracle Agile PLM circle as the notable.