Jennifer Ortiz-Stevenson
Strategic Thinker , Business Enabler , and Experience Champion in Sydney, Australia
Executive Enablement Lead, Strategic Digital Advisor and Certified Enterprise Architect with 25+ years of global experience, skilled in leading business transformations, deploying and activating digital services, digitalising and optimising business processes, coaching and championing operational excellence, and proactively partnering with cross-business stakeholders to foster a learn-it-all culture of curiosity, shared responsibility and agility.
Leadership Experience: Team Development & Enablement, Customer Success Strategies, Digital Strategies & Architectures, Programme & Project Management, Experience-Driven (CX) Strategies & Innovation, Operational Excellence & Execution, Architectural & Engineering Operating Principles, Service Delivery & Lifecycle Management, Digital Transformation, Digital Retail & Next-Generation Fashion Tech, Tech Innovation & Incubation, Adoption & Change Management, Diversity & Inclusion, Women in Tech (WIT)
Identifiers: Customer Success Enabler, Experience-Driven Advocate, Neurodiversity Champion, Trusted Advisor, Inclusive Design Advocate, Purposeful Tech Evangelist, Mindful Engineering Practitioner, Learn-it-all Curiosity Advocate, Change-at-Scale Leader
#CustomerObsession #CustomerSuccess #RetailTech #DigitalWorkplace #ModernWork #WoF #FLW #Innovation@Scale #CustomerExperience #DigitalRetail #PurposefulTech #MindfulEngineering #DigitalTransformation #ChangeChampion #Agile #OperationalExcellence #ServiceDesign #ExperienceDesign #InclusiveDesign #HumanCenteredDesign #Diversity #CSM #ND #WIT #CXP #DX #WX #EX #CX #WOL