Joaquin O. Martinez, MBA, SSBB

I am an experienced Project Manager with over 12 years of experience in business process improvement. Nine years of the 12 in financial services. My background includes experience in customer requirements gathering, stakeholders analysis, gap analysis, workflows (as-is and to-be) assessment, statistical analysis using MiniTab, problem solving using DMAIC model, development of project plan and schedule, ROI's, VOC analysis, development of RACI matrix, status reports. My strengths includes successfully managing multiple projects, understanding of the big picture, customer centric, and ability to perform detailed analysis.