jodi beuder

Jodi Beuder, owner and principal strategist of a global marketing firm, believes the customer is the beating heart of all businesses, from mom-and-pop shops to Fortune 100 corporations. Customer service exists everywhere, beyond phone call centers and retail stores. “Having excellent customer service skills and knowledge are paramount to creating strong working relationships, whether you are in an office or out in the field. I don’t think people realize that as an employee, your boss is like your customer… your colleagues can be customers when you have projects you’re working on with them…” With almost 20 years in Marketing Executive roles, Jodi has dedicated her career to assisting companies grow their brand presence and sales, and most importantly, their customer retention and satisfaction.