Jan van Bon
Roden
On my background and work:
With a degree in biomathematics I worked as an academic researcher for a decade, and then entered the professional field of IT in the late 1980’s. My work in IT was concentrated on managing end-to-end services and processes in large datacenter & network environments. My ITIL Service Manager certificate (1992) was one of the first in the Netherlands and UK, with a two-digit number ;-).
In 1993 I was one of the founders of the Dutch itSMF chapter, secretary of the board for several years, and event manager. In 1994 I also was part of the team that developed the very first ITIL Essentials, now globally known as ITIL Foundation.
Since 1996 I have constantly been working for the itSMF, as a project manager for several of itSMF activities, as program manager of dozens of itSMF events, as the chief editor of itSMF's knowledge portal and as chief editor of the itSMF publications (the ITSM Library). I held the first post of Endorsement Officer in the itSMF International Publication Committee, until end of 2007.
Since 1996 I produced 80+ books on IT (Service) Management with many expert authors from all over the world, some of them in up to 16 languages, as well as several websites for the ITSM international community-of-practice. I have a special interest in the SME – the small and medium-sized enterprise – and a focus on IT Governance.
Apart from managing large numbers of publications I was involved in several innovative projects and community development programs. I also support small and large organizations in quality improvement projects, providing them with a highly standardized environment for quick results at low cost. Finally, I am a regular trainer and invited speaker, on topics related to (IT) Service Management and IT Governance, including ITIL and MOF.
But! There's more to life than just work. So, in 2014, I decided to start a social enterprise to make a small contribution to a better world. Together with my fantastic partner, Marian Stoppelenburg, I started ConnectingFriends.NET, a platform for hospitable travelers. members of that platform meet each other in a non-financial setting, and together they create a fund that finances small world-improvement-projects. read all about about at http://www.connectingfriends.net, and join the network if it speaks to you!