Manfred Ritschard is a graduate expert on tourism management as well as a graduate company trainer with higher diplomas. His occupation:

• owner and managing director of the company Manfred Ritschard & Partner GmbH, Zurich; company trainer, keynote speaker and consultant for customer communication and sales
• member of the executive board / head of professional development, Swiss School of Tourism Management in Lucerne
• member of the board of Star Enterprises Ltd. (marketing services for travel offices) and Skyways Ltd. (air consolidator)