Mark Nissley

I solve big complex overwhelming problems to deliver 20+% year-over-year growth. I deliver on a unique ability to break big problems down into small problems, then I tackle the right small problem first. I maintain focus by keeping my customer’s success front and center as a strategy. I build on my teams’ small but quick wins and operationalize what works. I boldly evangelize success. I am relentlessly optimistic and always lean forward.

As a visionary business and technology leader with an impressive 15+ year record of propelling startups and Fortune 500 companies alike to achieve measurable success, I pride myself on my ability to quickly identify and overcome business and technology problems to bring disruptive technology to market. I lead from the front as a DevOps evangelist, informed by a history of successes and failures with Agile, LEAN, ITIL, and traditional PMI principles. I am an expert at building and leading the delivery of complex, large-scale enterprise solutions in a variety of industries and environments. In my current role at Red Hat, I am responsible for customer engagement and customer retention objectives within the North America Public Sector and Commercial region, leveraging deep client success experience with highly visible DoD and Fortune 500 clients. I possess natural leadership and top-tier communication skills and am adept at forging strong, sustainable business partnerships and managing relationships with all levels of personnel, including C-level executives.

My Keys to Success
▪ If you don't know Why, then why are you doing it?
▪ Most solutions become obvious with the right data.
▪ A bad decision is usually better than no decision.
▪ Happy team, happy customer.
▪ Communicate clearly, communicate often.
▪ Be humble always. I might be wrong.
▪ There are no emergencies in business, just poor planning.
▪ Why do tomorrow what can be done today?

When I am not working, you can find me on the sidelines of a sports tournament. My kids play many sports, and I am there coaching and supporting them. I sit on many related boards, pushing for professional, compassionate programs. And when I find some free time, you'll find me on the water, enjoying the incredible beaches and waterways of the Gulf of Mexico.