Michael Ricard

Image caption: Stop, look and listen
"We listened to what our customers wanted and acted on what they said. Good things happen when you pay attention." ~ John F Smith - former CEO & President of General Motors

My first online community was for UK public sector supported housing professionals in 2004. In 2008, I piloted a company private network on Ning.

From January 2009 to May 2011, I set up and managed a global employee community where I helped members collaborate and network, both inside and outside the business. I am always available to talk about collaboration.

More about Enterprise 2.0 and internal communities: