Dissing Cruz

It's time for you to overcome the old poor customer-service drum again. I know, I'm tired of beating the drum, also, but as long as poor customer care runs wild through a great number of companies I feel it is my entrepreneurial duty to carry it to your attention. So get a pew and prepare to hear the sermon I've preached before: bad customer-service may be the bane of-business. The entire world would be a much friendlier, albeit much sparser position, In the event the Almighty smote down every business that dispenses bad customer-service. Look at a world without centers and fast food joints would it not really be so bad?

What puzzles me most is if bad customer support is this type of death knell for business, why do so many companies give it time to carry on? Don't they read my column, for Pete's sake? I think the issue is that a lot of poor customer-service is doled out (or at-least condoned) by business people and managers who've stopped caring what their customers think. time to close the doors once you stop caring what your customers think. Go look for a day job. You'll make someone a perfectly disgruntled employee.

My latest parable of lousy customer support was really experienced by my spouse while trying to get my child a couple of basketball shoes. My uncle discovered open site in new window by browsing Bing. I will perhaps not mention the name of-the sporting goods chain store when the poor customer support occurred, but I'll inform you that its name is similar to the noise a frog with hiccups might make. Visiting next likely provides aids you can tell your brother.

As my partner waited for someone to assit, the four to five teenagers who'd been charged with manning the store stood in a clump at the check out laughing and flirting with one-another as though they were at the prom rather than at work.

When my partner stated this fact, one of the employees, a cheeky lass of 16 or so, put her hands on her hips and mentioned, 'How rude'! The males in-the party did not react at all. They were too busy arguing over who could take a break so they could chase other cheeky lasses concerning the mall.

Obviously my lovely bride, who has the ability to instill fear into the hearts of even the most worthless workers, left the gaggle of giggling teen losers standing with their mouths open in disbelief. How dare a customer