Rick Grago

Voice Over Artist and Consultant

“Rick has an outstanding work ethic, consistently treats others with respect, willingly and proactively accepts responsibility, and his positive, outgoing, friendly behavior enables him to build trusting relationships based on honesty, integrity, and living up to his commitments.

These wonderful character traits, coupled with his positive attitude and contagious energy, enable him to ‘rally the troops’ around change and the positive outcomes it can deliver, both personally and professionally!"

– Jim Walsh, President, Catalyst Medical

– Former President, Cardinal Health V. Mueller

As a polymath, my insatiable curiosity fuels my passion for learning across numerous fields to include consumer technology, Artificial Intelligence, Apple iOS, macOS, watchOS, iPadOS, customer service, and AI prompt engineering. My diverse skill set includes expertise in Voice-Over work, technical support for both Android & Apple ecosystems, effective communication, enriching customer interactions, sales leadership, driving sales growth and mentoring new entrepreneurs.

During the development process of my own consumer tech product back in 2013, I came across a groundbreaking app called Umano: News Read to You in early 2014. Eager to contribute to its innovation, I auditioned for the Voice Over role and was immediately hired by the Editor-in-Chief after submitting only one cold read.

Over a remarkable 15-month journey, I had the privilege of narrating an extensive array of articles from prestigious news agencies like Bloomberg and the New York Times, renowned periodicals such as Inc, NY Times, Fast Company, Forbes, as well as popular websites like Mashable, Buzzfeed, C|NET, et al. This diverse experience allowed me to reach over half a million listeners through the captivating Umano app before its acquisition by Dropbox in June 2015, whereupon Dropbox opted to sunset the app.

Drawing from my invaluable experiences in entrepreneurial endeavors like SmarTech Products & Umano and my leadership roles in established firms such as Cardinal Health, Xerox Business Services/Conduent and Dun & Bradstreet, I seamlessly transitioned into a business consultant and voice-over artist, tackling exciting and diverse projects.

My current passion projects include research into GPT tech and Artificial Intelligence use cases and APIs, along with curating some of most useful Chat GPT-4 & GROK prompts that can further maximize productivity and ideation.

  • Work
    • D&B, Xerox, Cardinal Health
Recommendations
Rick Grago is one individual I have worked with who uniquely stands out. During our time together, Rick displayed great talents as a Technical Support Advisor. It’s not just his technical skills that impress me, however. Rick was a joy to work with because of his amazingly positive attitude. His positivity and knowledge were also necessary and valued not just by myself, but by his peers, who often relied on him as the Team Captain.
Lindsey Nathaniel, Apple iOS Training Team Lead, KellyConnect
I’ve had the pleasure of knowing and working with Rick Grago for the past 21 years. During that time, Rick has held critical leadership roles...When I think of the importance of collaboration and teamwork, and seeing vital shared values such as respect for the individual, responsiveness to the customer, and results for the shareholder in action, I think of Rick Grago as someone who consistently ‘walks-the-talk.’ Any organization would benefit from having him as a key member of their team.
Jim Walsh, Former President, Cardinal Health V. Mueller
I have watched Rick Grago lead sales teams and customer service personnel onto great accomplishments in the business services industry, the medical equipment industry, and the software industry, to name a few. He has an infectious enthusiasm and boundless energy, with a real heart for people. He is an engaging individual with a lot to offer and he is known for his love of technology, customer focus and problem solving...Rick is dynamic, has great initiative, and is very creative.
Patrick Grinnals, Walt Disney Imagineer & Author
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