Robin Ramkissoon

I grew up in the twin islands of Trinidad & Tobago. While growing up, working with electronics and computers always sparked my curiosity. This set the tone for what I wanted to do at the start of my career.

I moved to the U.S. and started working with the School Board of Broward County in Florida, Apple Computers as a third party Systems Engineer, and various other local businesses. Since then, I have managed my own computer consulting firm, have been a Cherwell Administrator, Trainer & Developer, presented at User Groups, and been an Admin/Lead with one of the best national and international technical support teams I have had the privilege to have known.

I somehow also managed to meet a kindred soul while discussing books in an online forum. We've become a testament to the fact that long distance internet romances can end up in happy long term marriages. We now live in North Carolina in the company of two cats that have us wrapped around their tiny paws.

For the majority of my career I have worked for the Miami Herald, and their parent company, McClatchy. I now do Product Support for Cherwell Software. I would broadly describe my job as being a guide to others; helping stressed out people feel better, while solving puzzles and making busted things work.

Working in support, problem solving, and teaching; helping others in general, keeps me fulfilled and happy. This life is near perfect in my mind!

How may I help you today?