Are people glad when they see you coming, or going?

I am a modern-day expert on how civil behavior and communication can help make relationships better.

Behaving nicely towards others requires checking your ego and arrogance at the door.

I firmly believe that by allowing "tact" and a little "humor" into each interaction, we'd have a lot less misunderstandings and a lot less of "being offended."

Civility and etiquette are the foundation for building better relationships and your reputation.

My book, "Don't Burp in the Boardroom" is available http://amzn.to/1j2P788.