Simon Masters

Applications and Systems Management: Strong capability in the management of bespoke and COTS applications with regards to support, development, implementation and vendor management.

  • Project Management: PMI-PMP certified project manager with technical, software development, business and Business Analysis: Utilisation of IIBA business analysis framework to achieve agreed requirements and outcomes through best practice.
  • Technical Compliance: Advanced understanding of compliance requirements detailed by the Victorian Commission of Gaming and Liquor Regulation (VCGLR) and Gaming Machine National Standard.
  • Corporate Compliance and Audit: Proactive approach in continually ensuring that Technical Management Teams maintain the required level of operational quality of systems, so that regulatory requirements and conditions are maintained.
  • Incident Management: Cool and calm approach to incident management ensuring that stakeholder needs and concerns are being met.
  • Management of Multidisciplinary Teams: Providing leadership through coaching, mentoring and empowerment of diverse SME’s to ensure team cohesion and desired outcomes are obtained.
  • Continuous Process Improvement: Continual assessment of processes and controls to ensure that the current way is truly the best way.
  • Change Management: Management of the change processes so that it enables and delivers beneficial change with minimum disruption to business and IT services.