Community gal -- practitioner and strategist. I work at @Salesforce, where I help customers unlock the potential of their communities. I love seeing businesses become more competitive by working with customers, employees and partners. Community isn't something you do; it's who you are. I believe that the power of movements that can spring up at the intersection of passion, behavior and technology.

Blogs: Personal-professional blog at SocialSilk. Contributes to Mashable, CMSWire (links below), TheCommunityRountable. Appeared in Forbes, ZDNet, Business News Daily, CommPro.biz and many others.

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