Thomas Connery

Technology profesional currently supporting run-and-operate services / hosted solutions. Specialist in CA Clarity PPM, Nimsoft Service Desk, and CA Service Desk Manager. Experience in manufacturing, financial, and software industries, as well as enterprise social media and online community management.

What would I like to do more of? ITSM! The more experience I gain with ITIL foundations, the more I enjoy it. I simply want to keep exploring and use software and technology to improve processes for people and organizations.