Zoe Higgins

I’m a service-oriented professional who thrives on helping teams succeed by turning complex initiatives into clear, manageable steps and keeping projects on track. Known for reliability, initiative, attention to detail, and strong organizational skills, I make sure nothing slips through the cracks and am always ready to pitch in wherever needed to help the team be successful.

My background spans nonprofits and healthcare, with a focus on project coordination, operational systems, and workflow optimization. I take pride in building structure that drives results and enables teams to do their best work. Across roles, I’ve consistently focused on improving efficiency, ensuring accuracy, and providing behind-the-scenes support that keeps operations running smoothly.

How I contribute to team success:

• Lead cross-functional projects to meet deadlines and uphold quality standards
• Develop and refine operational systems, process documentation, and workflows
• Manage calendars and communications to keep operations aligned and organized
• Ensure data integrity for accurate reporting and informed decision-making

Notable achievements:

• Streamlined multi-team workflows, reducing turnaround times and preventing delays
• Coordinated youth suicide prevention trainings across multiple schools and states
• Oversaw donor databases and data systems to support fundraising goals and reporting

I bring steadiness, follow-through, and a collaborative, solutions-focused approach that helps teams stay organized, efficient, and focused on the big picture.