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Founder of Instant Opinion -customer experience technology business delivering real-time customer insights to service providers, while the customer is still experiencing the service.
Founder of ClipRate - a new way to share travel experiences
Founder of SERVITIZE -a service, strategy and design consultancy working with organisations of all sizes on the development of innovative new service offerings.
Founder of Service Cluster Ireland - a national focal point for service design and innovation in Ireland.