Strategic Advisor and Board Member in Vancouver, British Columbia, Canada
Active Learner. Avid Traveler. Community Builder. Mentor. Problem Solver. Project Leader. CX/UX Focused. ENTJ.
My passion is building and leading values-based teams to deliver exceptional products and services that ensure customer satisfaction.
I’ve invested the last 15 years helping companies succeed by focusing on customer experience through service delivery and technology. I work together with senior leadership teams to design and implement strategic plans.
Focus & Expertise
• Organizational transformation
• Strategic alignment & leadership
• Corporate vision & mission
• Business analysis, planning & strategy
• Change management
• Solution design & integration
• Marketing, branding & communications
• CX/UX - Customer and user experience
Ask me about my capabilities as an 'undercover boss'.