Extensive tribal gaming experience, including supervisory roles in multiple departments. Believes in the service profit chain model of employee development. Developed policies and procedures for tribal gaming security. Initiated training programs.designed to boost performance in areas such as report writing, incident reporting, proper safety protocols and following internal control standards. Knowledgable of minimal internal controls as set by the National Indian Gaming Commission for Tribal Gaming. Expert level knowledge of the Security, Surveillance, IT, Auditor, Table Games, Bingo, Slot Attendant, Machine Tech, Vault, Cashier, and Off Track Betting departments, also knowledgable of the generally accepted practices and procedures for the Food and Beverage departments. Knowledge of analog and IP surveillance systems. Knowledge also extends to retail environments and marketing techniques that are proven as effective and pervasive for increasing revenue and brand loyalty.