Frank Cervone


I am the director of information technology and college information security officer in the School of Public Health at the University of Illinois at Chicago. I also teach in the iSchool at San Jose State University.

My work focuses on the management of information technology and information organizations; web usability and user experience; knowledge management systems; project management including Agile methods and ITIL; analytics, assessment and data analysis in information organizations; and the use of information resources for advancing teaching and learning.

I have worked with organizations in Canada, Great Britain, Australia, Brazil, Italy, and the Middle East.

Looking for my papers or presentations? Go to my site at http:/

  • Work
    • University of Illinois at Chicago