I am the director of information technology and college information security officer in the School of Public Health at the University of Illinois at Chicago. I also teach in the iSchool at San Jose State University.
My work focuses on the management of information technology and information organizations; web usability and user experience; knowledge management systems; project management including Agile methods and ITIL; analytics, assessment and data analysis in information organizations; and the use of information resources for advancing teaching and learning.
I have worked with organizations in Canada, Great Britain, Australia, Brazil, Italy, and the Middle East.
Looking for my papers or presentations? Go to my Academia.edu site at http:/uic.academia.edu/FrankCervone