Gayon Brown

Customer Support and Success Team Lead in a SaaS Startup

Hey! I am a modern-day customer support and success wizard, except I transform your customers into satisfied ones before the eyes of your company.

I believe in telling relatable stories through awesome customer service.

I’ve studied the dos and don’ts of how to satisfy a customer before working my magic on successful client service teams, for companies who take remote customer support and success services seriously.

My portfolio showcases a line-up of my most recent tricks, which ranges from entry-level to mid-level customer support remotely — all of which I have been promoted at least twice, within each company.

I’m always open to new customer support and success opportunities, along with their challenges, and have plenty of room up to my sleeve for a few more award-winning performances.

Most important of all, I am an awesome husband and dad! When I'm not working, the rest of my life revolves around family. I love my wife, my kids, and yes, I love coffee! :)

Education
- University of the West Indies
- Northern Caribbean University

Recommendations

I had the pleasure of working with Gayon for four years and cannot think more highly of him. Gayon is a wonderfully gifted Account Manager who is thoughtful and adept at working with clients and team members. I was particularly impressed by Gayon’s ability to handle even the toughest clients effortlessly. Gayon is reliable, positive, committed, and patient and would be an asset to any team.

Blair Brown, President & COO of Marca Global

Gayon is an outstanding account manager. His performance was top notch at all times. He is a quick learner, and willing to invest as much time as possible to master any skills or challenges asked of him. He will always offer to help out, even if it is with tasks not directly related to his position. He also is very good with client relations, able to handle unhappy clients and ensure all clients feel like they are important. He is a true asset to any team he is a part of.

Travis Hamer, Manager of Operations & Client Services at Marca Global

Gayon is a great colleague, I have had the pleasure of working with him for over a year at Internet Reputation.com, collaborating on several projects. He has a true talent for delivering excellent customer service; which I believe comes from the fact that he truly cares for every one of his clients and has found his passion. Any team would be lucky to have him as a team member. I recommend you as a great fit for any client facing role, without hesitation.

Daniel Flores, Account Executive at Kustomer

Contact Me