Business Analyst in Cardiff, United Kingdom
I am a Business Analyst with a strong technical background in software development and IT as well as CRM software.
With over ten years’ experience in the industry, I have a good track record of providing technical solutions, analysis of systems and data, managing projects and working to tight deadlines.
I have a keen interest in business and technology having worked with Oracle Cloud, Civica, CiviCRM and other bespoke CRM systems built in PHP/MySQL.
I have experience with integrations involving mobile app projects, text messaging, lone worker tracking and across various sectors; including large multinationals, local authorities and also the third-sector. Working knowledge of ISO 9001 and 27001 specifications and regulations such as GDPR especially regarding clinical data and vulnerable service-users.
I am comfortable communicating with people from all backgrounds, and will write or present in a clear and concise manner to engage with the audience at their level.
I enjoy getting involved in networking events, taking an interest in steering groups like INTEROPen and encouraging engagement with colleagues and customers.