Content Manager, Editor, and Writer in Norwich, United Kingdom
I am a skilled and experienced web content manager, technical author and copywriter with experience working in an agile development environment, creating a multimedia product for an international audience. I have nearly four years of experience in an online gaming specific area. I moved into this role after excelling as the supervisor of a customer support team.
I have experience in presenting and being interviewed for podcasts and videos. I have also performed voice over for game and video.
I have experience providing support and training of team members face-to-face as well as through the documentation of in-house tools and team processes/procedures.
My motivation in life is helping people, either directly or indirectly. Inside work and out, I often: write guides and tutorials; document and improve processes, and create new tools; provide resources and free-to-use images;and coach colleagues.