Learning every day by bringing design to hard problems in public sector and beyond. Wicked problems = wicked opportunity.
I start things. Standouts
Situ Strategy, a human-centred management consultancy.
The Centre for Citizen Experience, a pioneer in bringing design to the public sector.
Overlap, the annual design, innovation, & everything retreat and community.
Canux, the Canadian User Experience Workshop (now reborn as the new name for UXCamp Ottawa)
The Information Architecture Institute, the professional association for people who bring context and meaning to content.