Lénaïc "Nicou"

I am currently looking for a French Community position. (Gaming Industry preferred).

Games are one of my passions in life and I am always thrilled to build and engage communities.I have a strong empathy for players, being one myself. Because of this, I can use my instinct to figure out what the players want and can present the company's actions in a way that will please both community and the company.

I really enjoy working with the gaming communities, my strong skills being: Strategy, Communication, Reporting, and Events.

PROFESSIONAL SKILLS

◘ Excellent communication and content creation skills, in both French and English;

◘ Excellent customer service, moderation, analytics, and localization skills;

◘ Solid understanding of community forums, social networks, and emerging media platforms;

◘ Extensive experience interacting with players, development teams, and customer support agents;

◘ In-depth knowledge of games and passion for gaming;

◘ Strong attention to detail, open-minded and adaptable;

◘ Editing, proofreading, and publishing for large communities.PLATFORM EXPERIENCE

◘ Social Media Management – HootSuite (Certified), Feedly, FeedDemon;

◘ Analytics and Reporting – Microsoft Office Suite, Goggle Drive tools, Adobe Omniture, Native Platform Analytics (Google+, Facebook, Twitter, YouTube);

◘ Knowledge Base and Interface to Customers Inquiries – RightNow, Confluence, JIRA;

◘ Other – WordPress, Balsamiq, Photofiltre, IrfanView, Corel Video Studio, OBS Livestream , basic HTML and BBCode.

MY 4 KEYWORDS

→ Engaged: I love to engage my community and I will help them building a better place to live in.

→ Dynamic: proactive and reactive, I know when to switch to the correct stance.

→ Flexible: I manage my time and I am always there for my coworkers and my community.

→ Action: I think before acting but more than anything, I love to implement new things.

► View all the informations about me on Linkedin (CV, Resume, past experiences, Websites, languages, schools, ...)