Digital Marketer in London, United Kingdom
After graduating from Aston Business School with a First Class Honours in Economics and Management BSc, I began pursuing a career in Content Marketing.
As Content Manager at The Chat Shop, I write and curate content that helps companies in an array of industries to increase their sales and make customers happy. I'm also responsible for the analysis and optimisation of our digital marketing channels, including: our website, blog, social media channels, marketing emails and our SEO strategy.
I've been with The Chat Shop family for 3 years, including the placement position I fulfilled during my Economics degree at Aston University.
The Chat Shop prove that live chat isn't just a box on a screen - it can be so much more.
We’re data-driven digital marketers with the passion, people and processes to make a tangible change to our clients’ businesses. Our awesome UK agents deliver outstanding service experiences and bridge the gap between website visitor and happy customer.
We deliver 98% customer satisfaction, first time responses in 29 seconds and 50% more leads from existing website traffic.