Rick Grago

Artificial Intelligence Consultant in Boca Raton, FL

AI Trainer with native-level English fluency, strong communication skills, and a detail-oriented mindset honed through years of evaluating content for accuracy, clarity, and quality. Proven top 3% performer (out of 1,500 evaluators) with demonstrated ability to evaluate responses against structured criteria, document errors and gaps, and provide clear, actionable structured feedback that strengthens model performance.

Certified in Artificial Intelligence with hands-on experience reviewing AI model outputs, refining prompts, and collaborating on evaluation methods. Adept at critical thinking, spotting inconsistencies, and communicating feedback clearly across diverse topics in fully remote environments.

“Rick has an outstanding work ethic, consistently treats others with respect, willingly and proactively accepts responsibility, and his positive, outgoing, friendly behavior enables him to build trusting relationships based on honesty, integrity, and living up to his commitments. These wonderful character traits, coupled with his positive attitude and contagious energy, enable him to ‘rally the troops’ around change and the positive outcomes it can deliver, both personally and professionally!”

– Jim Walsh, President, Catalyst Medical (Retired)

– Former President, Cardinal Health V. Mueller

Work
- Cardinal Health, Xerox, D&B

Recommendations

Rick Grago is one individual I have worked with who uniquely stands out. During our time together, Rick displayed great talents as a Technical Support Advisor. It’s not just his technical skills that impress me, however. Rick was a joy to work with because of his amazingly positive attitude. His positivity and knowledge were also necessary and valued not just by myself, but by his peers, who often relied on him as the Team Captain.

Lindsey Nathaniel, Apple iOS Training Team Lead, KellyConnect

I’ve had the pleasure of knowing and working with Rick Grago for the past 21 years. During that time, Rick has held critical leadership roles...When I think of the importance of collaboration and teamwork, and seeing vital shared values such as respect for the individual, responsiveness to the customer, and results for the shareholder in action, I think of Rick Grago as someone who consistently ‘walks-the-talk.’ Any organization would benefit from having him as a key member of their team.

Jim Walsh, Former President, Cardinal Health V. Mueller

I have watched Rick Grago lead sales teams and customer service personnel onto great accomplishments in the business services industry, the medical equipment industry, and the software industry, to name a few. He has an infectious enthusiasm and boundless energy, with a real heart for people. He is an engaging individual with a lot to offer and he is known for his love of technology, customer focus and problem solving...Rick is dynamic, has great initiative, and is very creative.

Patrick Grinnals, Walt Disney Imagineer & Author

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