Digital Business Transformation in New York
I partner with business and technology teams to design and execute digital transformations. Ultimately, my objective is to deliver competitive advantage to my clients. Over the course of ~12 years, I have led more than $90m worth of digitalization initiatives focusing on omni-channel engagement, customer service and support, e-commerce, analytics and automation.
My work is founded on three imperatives:
• Focus on the stakeholder journey: Whether it is your customers, clients, users, employees, partners or suppliers, digital transformation is about them. I contextualize mission-critical information along the stakeholder journey
• Deliver speed-to-value: Transformation initiatives need “quick wins” to justify investment. I leverage advanced visualization and deep data to accelerate insights discovery and expedite transformation planning
• Integrate strategy and execution: Analysts, designers and developers must speak the same language. I follow repeatable strategy-to-execution approaches that translate business objectives to executable requirements
I would love to connect. You can email me directly at email@example.com, and stay up to date by following me on Twitter @ThisIsStamos.
Specialties: Digital Experience Design; Strategic Planning and Strategy Operationalization; Business Transformation Management; Strategic, Organizational and Functional Capability Modeling; Digital Readiness Assessment; Roadmap Development and Roll-out Planning; Value-based Management; Customer Analytics; Net Promoter System Design