Customer Experience Thought Leader in Edinburgh, United Kingdom
I am a Customer Experience thought leader who enjoys speaking, writing and blogging on all aspects of CX, digital transformation and innovation.
Most of my career has been focused on Solution Engineering where I spent many years in senior leadership positions at Oracle Corporation.
I live near Edinburgh, UK and work across Europe, the Middle East and Africa.
Please click the link above for my latest articles, or check out my LinkedIn and Twitter feeds below.