Experienced Project Manager with a solid foundation in IT and digital transformation, specializing in integrating emerging technologies, including artificial intelligence, into operational frameworks. Proficient in managing large-scale projects, optimizing IT service delivery, and applying AI-driven insights to enhance decision-making processes and operational efficiency. Actively expanding expertise in AI methodologies, such as machine learning and data analytics, to complement a proven track record in ITIL, agile project management, and digital innovation strategies