RESUME

NATHANI BHAVESH RAMESH

PERSONAL DETAILS:

Age: 25

Add: 231/12 Mangaldas Society, Uttamnagar, Maninagar, Abad-380008

Mo: 942 861 0004

Email: [email protected]

QUALIFICATIONS:

SSC, Divine Buds English School 2010

Diploma in Computer Engineering, Government Polytechnic Ahmedabad Institute 2011 – Present

SKILLS/COMPUTER SKILLS:

Computer Skills:

Basic, MS Office, Data Base Management System, Program in C.

Other Skills:

Customer relationship management, Outsourcing, Social Media Marketing, QuickBooks, Market Research, Tele Marketing, Enterprise resource planning.

SUMMARY:

Discipline: Customer Service Representative (CSR)

• I am working in this field since 3 years. I have learn many things in this field with many projects such as CRM for real Estate company in USA for selling mortgage, Chat and Email Support for Sim Card Company, QuickBooks for managing Accounts, ERP for a Plastic Company, Social Media Marketing for a News Company, Market Research and Tele-verification for a Food Company.

• My goal is growing inside company and having responsibility to all requirements by doing my job and handling my team ask in aim to reach the company expectations. My commitment is to perform every requested task with responsibility, honourability and my best effort.

EXPERIENCE:

Mar 2014 - Mar 2015

Hitech Solutions

Customer Service Representative

Responsibilities:

• Outsourcing: Phone verification for Food Company in USA for detailed Web Research. Working with Specify the company’s objectives, both operational and financial, Specify the services, and the scope of those services, Up-to-date facilities and equipment, Competitive and flexible pricing.

Note: Working in the Night Shift, I am responsible for all Project and team management and daily report of team work.

Feb 2012 – Sep 2013

Accelere Infosoft Pvt. Ltd

Virtual Assistant

Aug 2012 – Sep 2013

Responsibilities:

Enterprise resource planning

• Working as a Business Management Centre for a Plastic Company, handling outgoing and incoming tracks of the material, selling materials to other company, makings bills for dispatch and receiving raw materials, managing accounts of all material. Responsible for all the materials and company Business development.