James Carr
Sales in Fall River, Massachusetts
Customer Sales & Service, Marriott International
Fall River, Massachusetts
April 2016 - Present
Handle inbound calls for Marriott, represent and sell over 11 brands while booking guests across thousand of worldwide destinations. Rapidly research and answer questions, engage with customers and promote loyalty. Bonus earnings achieved by meeting PFP goals.
Merchandiser, Pepsi Bottling Group
Sagamore Beach, Massachusetts
May 2013 - April 2016
Maintain and organize backroom stock, face and rotate product, provide customer care for large corporate accounts.
Merchandiser, Action Link
Various
February 2015 - April 2016
Worked independently and in groups to build displays according to planograms. Stocked and faced product, audited displays and informed store staff of selling points of products.
Electronics, Toys”R”Us
Dartmouth, Massachusetts
October 2014 - January 2015 (Seasonal)
Answered questions related to video game consoles and games.
Retrieved games and electronics from secure fixtures.
Cashiered guests in a in a timely and effective manner.
Cart Attendant / Cashier, Target
Dartmouth, Massachusetts
November 2013 - January 2014 (Seasonal)
Cashiered in front end
Retrieved carts, assisted fellow associates , answered questions from guests.
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Education
Bristol Community College
Studying Computer Information Systems (Game Dev / Game Creation)
Dean’s List Fall 2014
Bishop Stang High School 2006-2010
High School Diploma
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Skills
Proficient with technology, PCs, tablets and smartphones.
Proficient in Office including Excel
Versatile writer
Excellent communication skills
Over 5 combined years of customer service