Kathy McShea Erville
I am a communicator by heart and an Web management expert by trade who likes to make expression shine. The special spice? Actionable results.
I am fascinated with the business and content sides of Web site management. It is extrordinary how leaders can elevate their game with strong standards, documentation and measures.
My background includes stints as a federal employee (civilian, political appointee and congressional staffer), a business owner, a journalist and a campaign aide. I studied American Government and certified as both a usability analyst and a help desk manager.
A favorite hobby is puzzles - because I like to put the pieces together :-) - and that was the inspiration for my blog * PR Clinic *