Faisal Khan

A dedicated proactive Professional working as Managing Consultant at IBM. Experience in IT & ICT Applications, Business solutions and support services for over 8 years and consulting exposure in Application management services and Business Analytics and Optimization - transformation domain. - Highly skilled and experienced analyst in enterprise environment with considerable expertise in the domain of enterprise business solutions for Telecoms and financial sector. - Have Lead and Managed technology teams to deliver complex solutions and services. - Comprises a thorough experience mainly working with Telecom, Banking and Financial Services Industry across the globe in consulting roles, Team Management, Business Analytics & Optimization- implementation of end-to-end solutions. - Focusing on Customer Relationship Management (CRM), worked across SDLC, ISDM, IBM's methodologies in fields including strategy/planning, IBM’s Multi-Dimensional approach toward driving Information Management Transformations including Project Management, Change Management & Communications, Adoption Management & Benefits Realization, Organizational Design & Competency Development and being a part of established integrated and Cross-Functional Program Structure. Trainings & Certifications: - PMP Trained Professional - IBM Global Blue Consultant - Oracle Siebel 8.0 Certified Consultant Specialties: - Project Management, Strategic Planning, Solution Delivery - Business Analytics & Optimization/Business Intelligence - IBM Multi-Dimensional Information Management Approach - Change Management & Communications - Quality Assurance Process Management IBM RPT/RMT - Data Security & Privacy Compliance - Information Systems Design Methodologies - Risk Management Systems - Oracle Siebel 7.7/7.8/8.0.x CRM