Mark Francis

Accomplished and Versatile Management Professional with technical and business experience and a proven record of results in new product, service and business development.

Ability to integrate major business functions in order to achieve corporate goals.

Experienced in developing and leading successful cross-functional teams.

Adept at communication and collaboration with internal and external customers.

Resourceful manager with excellent organizational and problem solving abilities.

Effective and entrepreneurial in identifying and implementing revenue growth opportunities.

Proficient in understanding and communicating key points from business contracts and technical documents.

SKILLS AND EXPERTISE

Business Management & Visioning

Project Management & Implementation

Group Leadership & Coaching

Strong Research & Problem Solving Skills

Strategic Planning & Execution

Medical Device & Materials Testing

New Product Development

Cross Functional Collaboration

Mechanical & Construction Knowledge

CURRENT POSITION

DDL, INC., Product & Materials Division, Eden Prairie, MN

A third party medical device test lab; the Product & Materials Division specializes in materials and medical product testing.

Laboratory/Business Manager 2010 to Present

Key Accomplishments:

Turned around unprofitable business unit. Increased revenues by 98% from 2010 to 2012 by better defining the Division's market, focusing its offerings and aligning essential business functions.

Exceeded margin requirements over 6% by increasing operational efficiencies and updating pricing.

Created and spearheaded a successful marketing program leveraging internal customer lists, utilizing targeted e-mails and outbound telemarketing. Program contributed to a 40% increase in quotes by dollar during the first year; adopted companywide.

Launched a coordinated, division specific marketing program to include tradeshow representation, print ads, web presence and public relations campaigns.

Increased number of test offerings from 50 to over 75 in less than two years resulting in additional revenues and expanded market presence.

Further details can be found on my LinkedIn page. I would enjoy exploring how I can contribute to your company's growth.