Experienced Head of Customer Success with over 12 years of experience in many industries (Telecommunication, logistics and Supply Chain, and consultancy). A proven history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. High-achiever offering a 12-year track record of success in improving sales and growing the company customer base through effective program management, strategic planning and team leadership.