Shereese Thomas

Aspiring instructional technologist with 15+ years of experience in technical support. The most recent professional development opportunities was to co-author a paper on the design, development and implementation of the Computing & Information Technology Help Desk Dashboard, a web site used to train student technicians on university system support. I offer the experience of a wide variety of information technology products including web development, multi-media design, as well as phone & face-to-face support.