I help clients grow their businesses, make new friends, and earn more money. ✫in nearly any order

Where your needs meet my strategy. Explore my talent profile and workplace DNA. Follow the links to view insights into my talents and workplace culture.

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Digital Creatives Portfolio

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PROFILE:

Strategic Leader | Digital Marketing, Sales & Business Operations Expert

I bridge the gap between complex business operations and high-growth digital marketing strategies. With over 23 years of experience in the contact center and outsourcing industry—including 21 years in management and 16 years in sales and online marketing—I specialize in building systems that drive revenue and teams that deliver results.

🚀 Impact by the Numbers:

Revenue Growth: Propelled RPL revenue from 200k to 1M within just six months at a training company in Australia.

Digital Reach: Consistently increased social media engagement and following by 25%, directly impacting sales performance.

Scale & Leadership: Proven track record of managing diverse teams ranging from small specialized groups to large-scale operations of 500+ FTE.

Market Expansion: Successfully pioneered and set up international operations, including building a company's brand and marketing strategy from the ground up.

🛠️ What I Bring to the Table:

I am a digital strategist who understands that marketing effectiveness is only as good as the operational efficiency behind it. Whether it’s developing SOPs to streamline social media and affiliatecampaigns, mastering SEO/SEM for lead generation, or navigating compliance for RTOs, I focus on aligning technology with business drivers.

Core Competencies:

Operations: SOP Development, Remote Team Management, CRM Maintenance, and Contract Negotiations.

Marketing: SEO, SEM, Social Media Strategy, and Influencer Outreach.

Sales: B2B Consultative Selling, Pipeline Management, and Strategic Alliances.

🌟 My Philosophy:

I thrive in unstructured environments where I can use minimal direction to create maximum impact. I am a motivated team player and a consensus builder who believes in pushing revenue expectations while maintaining a culture of excellent customer service.