Steve Dorfman

Steve Dorfman

With over a decade of experience, my goal is to inspire and empower audiences to take control and thrive in their professional careers. I'm committed to helping organizations and individuals build powerful relationships with their clients and their team members thereby increasing customer satisfaction, loyalty and profitability.

Areas of Expertise Include: Relationship-Selling, World-Class Client Service, Social Media Strategy and Leadership.

Through my highly interactive facilitations and motivational training style, I provide participants with the opportunity to excel in their industries. This is accomplished by first raising awareness around a specific challenge or need, then by helping these participants to discover their unique abilities and talents. As a result, each individual ultimately discovers how to distinguish him/herself in their field in order to contribute greatly to their company's bottom line.

As a sales executive, Steve was recognized for his sales volume (7-time Salesman of the Year), level of client satisfaction (top 1% nationally) and remarkable client loyalty (70% repeat and referral business).

History and Background:
1987 - 1995 Hospitality Industry (Hotels and Restaurants)
(Began attending executive management meetings at seventeen years of age and ultimately managed a staff of 140 at twenty-one)
1995 - 2006 Automotive Sales Leader
(Maintained an unprecedented 70% repeat/referral business and ranked in the top 1% nationally in the Customer Satisfaction Index while selling over 1600 Acuras)

Current:
2006 - Present: Founder, Driven To Excel, Inc.
2007 - Present: Co-founder, YPLG (Young Professionals Leadership Group)
2008 - Present: Advisory Board Member, Automotive Trades Foundation
(Montgomery County Public Schools)
2009 - Present: Cable TV Host, "We Mean Business!"
2011: Releasing first book on How to Manage Perceptions