My name is Aaron Snyder and I have spent the last 19 years leading in claims and call/contact center environments. My professional qualifications include the ability to effectively motivate associates and build a solid team environment with superior work ethics and a commitment to excellence. I am a hands-on professional who leads by example and is able to manage multiple projects simultaneously while maintaining a clear perspective of goals and objectives. I am skilled in assessing problem areas and offering recommendations, resulting in increased operational efficiency and customer satisfaction. I possess excellent critical thinking, analytical, and assessment skills used in effective decision making.