Currently working for Plymouth University as an Assistant Support Analyst specialising in Student Facing 1st and 2nd line IT support. I train staff on how to deal with IT support queries and diagnose and fix networking problems in halls of residence.
I am a freelance social media adviser and a successful YouTuber having been asked to be part of several projects, most recently working with IPFire.
My real passion is social media, computing, technology and how users integrate the two into their lives. I help support end users in a number of ways and am a huge fan of
innovative and free software.